Our experiences with the Planet 7 Casino are mainly positive. At first glance, this casino does seem to be OK. We have no significant criticism. The site is easy to navigate, and there is a good selection of games.
- Accepting USA and UK players
- Bitcoin payment option
- Many bonuses and promotions
- VIP program
- Wagering requirements are on the lower side
- No live dealer games
- Slow payouts
- Few deposits and withdraw options
Bonuses and Promotions
A bonus for every deposit is available. Also, there are exclusive new customer bonuses.
Currently, the most popular is the 200% new player bonus.
The bonus amount + deposit must be wagered a minimum of 30 times on Slots, Keno, Scratch Cards and Bingo and there is a 60 times playthrough requirement for all allowed table games and video poker.
Wagering on Roulette, Craps, Baccarat, Pai Gow Poker, Pontoon 21, War, Sic Bo, Banana Jones, and Fish Catch is not allowed.
Returning players are also eligible for the following benefits: Weekly Cashback Monthly Cashback (For VIP players only) Comp Points The bonus amount is non-cashable. It will be deducted upon withdrawal.
There is play money available to try the games and the casino without risking your own money. Planet 7 Casino provides online entertainment. No deposit is necessary to play the Casino.
You may play without betting your money if you wish. The fact that you can try the games in a test mode is worthwhile.
The software provider is RTG.
Planet 7 has the right mix of different games. In this way, the casino can serve different types of players. Here you will find more than a hundred slot machines and a selection of card and table games. Online Slots cover a wide range of themes.
For example, there are slots in a fantasy theme, horror, and action movie. The selection of slots is good and should satisfy all fans of slot machines because RTG slots have exciting features and graphics.
Newest RTG slots:
No online casinos exist without card and table games. One of the most popular games here is certainly Blackjack. For the fans of this exciting card game, several variants are available.
Blackjack is not the only card and table game offered here at the Planet 7 Casino. Also, you can choose to play different versions of poker, as well as Pontoon, and Three Card Rummy.
The other player’s favorite is Video Poker. Here you will find 14 versions of Video Poker. The other classic casino game is Roulette. The European and American versions are both available, however, not under the table games but on the specialty games page. On this page, you will also find games like Craps, Keno, Treasure Tree, Banana Jones, and Fish Catch.
Altogether, there are more than 200 games to choose from.
Planet 7 Casino Features
Customer support is always an essential part of an online casino. It shows how much is a business cares about its customers. In case of questions or problems, excellent customer service is worth gold.
Customers can use a chat with the support team. Also, you can call from a drop-down menu, the reason for the contact. Other than the chat, there is also the possibility to contact the support by e-mail, but we couldn’t find a phone number for support.
Email: [email protected]
The support also includes a FAQ menu. The site is easy to navigate. It can be classified as user-friendly, although the language on the website is entirely in English. Also, the customer can choose to play the games immediately in the browser (Instant Play) or to download the casino software.
Mobile gaming is essential in this age because customers do not always want to be tied to their desktop or laptop. A mobile version of the games is also appealing. You can play on your mobile phone at The Planet 7 Casino via a mobile site.
Also, the customer does not have to deal with annoying updates. Unfortunately, the website does not point out that such a service is available at all.
The deposit and withdrawal options are important services. When you open the banking page, here are four payment options available:
However, customer service can provide more depositing methods on request.
Withdrawal options and payout time
Bitcoin, checks, wire transfer, and cash transfer are the payout options.
However, it is always advisable to contact support before deposits and withdrawals.
The Player must provide a photo ID and proof of address for verification when requesting the withdrawal of winnings. The Casino also reserves the right to request additional information to validate accounts.
Email: [email protected]
Planet 7 reviews all withdrawal requests within 7 business days from the date of the request, and sends a maximum of $2,500 per week.
They send the (first) payment in 7 to 10 business days after approval, and the balances the following week(s). This amount may vary due to payment processor limitations.
Planet 7 Casino Experience
The Planet 7 experience shows that this casino is unnecessarily modest with boasting its features. The bonus offers, variety of the games and payment methods are satisfactory, although a live dealer casino is missing.
Processing of payouts should be much faster, but it depends on the payment processors too.
The lack of support by phone is a bit strange but the live chat is sufficient enough to handle the player’s queries.
Cheating and fraud are certainly not an issue with Planet 7. However, slow payouts are sometimes causing player complaints though.
On the other hand, the mobile casino is a success, even though the user does not find much information about it on the website. The payment methods are less than desirable but include Bitcoin. The casino has enough potential to provide its customers with gaming entertainment, so it’s worth a try.
Not for you?
Allowed and excluded country list You must be 21 years of old or older to play.